Skellenger & Company LLC

Company Profile

Skellenger & Company is a certified woman-owned business with expertise in project management and program management.

We host an array of specialties and skillsets such as program management, customer relationship management, strategy, sales and outreach, program design, engineering oversight, forecasting, budgeting, development, personnel management, and trade ally management including Women and Minority Owned Business Enterprise (WMBE) contractor development.

We leverage a history of successful projects working in the construction and energy industry. Customers have included utility program partners, public sector entities such as K-12 schools, municipalities, and special districts as well as private sector entities such as hospitals, multifamily, commercial properties, and property managers.

The greatest asset of Skellenger & Company is a passion for growth and finding new innovative solutions for clients and partners.

We are certified as DBE, WBE and ESB in the State of Oregon and certified WMBE in the State of Washington.

OR Certification Number: 13541
WA Certification Number: W2F0028028

Program Experience

The Skellenger & Company team has worked on several utility programs, including energy efficiency and EV charging programs, since 2012.
This includes:

Program Design

Defining intention and purpose
Establishing process flow
Creating resource allocation & distribution
Diversity, Equity & Inclusion considerations
Strategic partnerships for effective delivery
Client reporting & interface

Creation & Implementation
of Innovative Design
Elements

Innovation Design Elements
- Creation of offerings for targeted markets
- Continuous improvement
- Co-funding opportunities
- Small business market development

Strategy

Market engagement
Measure and offering mix
Outreach strategies to reach priority markets
Partner collaboration (co-funding)
Program pivots based on opportunities
Specialists in K-12 schools, local government, and small business initiatives

Forecasting & Budgeting

Creation and management of a ~$40M program budget, including delivery and incentives
Forecasting incentives for energy savings amounting to ~50 million kWh & 2.5 million therms
Internal resource allocation
Negotiation with subcontractors

Outreach

Provide high-quality, high-touch customer service to:
- End-users (customers)
- Trade Allies (contractors, with a focus on minority, women, and disadvantaged companies)
- Program Allies (associations and organizations in the market)
- Stakeholders (utilities, Public Utilities Commission, NEEA)

Trade Ally Management

Identification, engagement, and recruitment of contractors to meet program goals
Oversee training for contractors
On-going management of trade ally groups
Assist contractors in navigating application processes
Customer service support

EV CHARGER EXPERIENCE
Skellenger & Company has extensive experience in outreach to perspective EV Charger customers. This work includes:
Outreach To Potential Customers (Multifamily, Fleets, Public Charging)
Educate customers on the program and assist them through the application, design, installation, and incentive rebate process.
Design And Implementation Of A Women And Minority-Owned Business Enterprise Contractor Development Program
Assist local WMBE electricians to complete training, establish mentors for new EV installers, and provide opportunities to gain experience.
Trade Ally Recruitment And Management For Contractors
Provide overviews on all utility programs, update contractors on changes to programs, and answer questions as an on-going support for the program, contractors, and participants.
Perform Site Assessments
Meet with customers and assess their properties for the feasibility of EV charger installations while informing them of how the program could apply to their unique scenario.

OUTREACH SUCCESS

Skellenger & Company has been performing outreach since 2007
Outreach Markets
Providing outreach to federal, state and local governments, K-12 schools, hospitals, multifamily properties, property managers, investors and owners, hospitality, and commercial buildings.
Outreach Management
Managing outreach personnel responsible for covering all commercial markets. This includes creating an overarching strategy and direction that aligns with program goals.
Outreach Success
Proven experience in propelling markets to exceed goals.

SMALL BUSINESS EXPERIENCE

Skellenger & Company has experience designing and launching small business programs, including lighting and non-lighting measures.

Defining the Market
Supporting the creation of a definition for small business customers that aligned with program goals, market needs, and DEI initiatives.
Customer Journey Mapping
Developing a visual explanation of the customer experience through the course of a project to ensure customer interactions are purposeful and efficient.
Designing and Delivering Process Flow
Identifying the full path a project goes through from identification to final payment. This includes multiple parties and a focus on the customer experience.
Overseeing Outreach and Trade Ally Management
Creating and overseeing the plan for day-to-day outreach to small business customers. These efforts include working with communities that have historically not been served by a program.